Facility
Our state-of-the-art, fully redundant data center offers unparalleled control, security and the
following essential data center services:

• SAS70 Type II facility
• Expandable in 10,000 sq. ft. data center pods
• Half cabinet, full cabinet and customized cage solutions
• Same day provisioning available
• 24/7/365 physical access
• Covered dock with three bays
• Staging area and secure customer storage available
• Multiple conference rooms
• Break room

Power and Environmentals
Our data center is powered and protected by best-in-class equipment, including:

• Redundant A, B, C and D power backup available via four 750 KVA UPS systems
  (expanding to eight)
• Three 1.5 MW Cummins generators with load bank for testing (expanding to six)
• Cooling and humidity control will initially be controlled via
       - Four 500-ton Trane chillers
       - Twenty 30-ton Liebert air handling units
       - Ice storage system with 46 ice storage tanks
       - Dual water mains with diverse entries
       - Abundant chilled water capacity at 2(N) redundancy
• 14,400 volt main electrical service

Cooling
In our Dallas-based data center, colocation equipment is well-managed and maintained thanks
to our extensive cooling system which includes:

• Four 500-ton Trane chillers

• Liebert air handling units

• Ice storage system with 46 ice storage tanks

• Dual water mains with diverse entries

• Abundant chilled water capacity at 2(N) redundancy

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Network / Bandwidth

• Access to a high-performance mesh of redundant, Tier-1 Internet backbone carriers
  through one managed connection
• High-performance network-based solutions customized per your requirements
• No local access costs
• Cross-connects to all major carriers, including direct connections to Equinix
• Multiple fiber entrance facilities
• Multiple fiber optic service providers; dual/diverse feeds
• Network consulting and management available from industry veterans
• 1 Mb to 10 Gig E fiber available

Security and support
Security is one of our most important data center colocation services. With our dallas data center,
your investment is protected by our unsurpassed security and support services which include:

• 24-hour onsite staffing of Network Operations Center
• Secure entrance with check-in station and man-trap
• Pre-approved control access list with ID check-in
• Card-key access system
• Free remote hands and eyes (including reboots)
• Free and secure access to online customer portal, CoreControlSM
• Free bandwidth reporting
• Perimeter fence with gate access control
• Interior and exterior video surveillance
• Pre-action dry pipe fire detection and suppression
• Lightning Protection System

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Los Angeles facilities total a whopping 50,000-plus square feet of privately owned and operated
datacenter space. We operate one of the largest footprints in Los Angeles which is specifically
dedicated to an end-user colocation provider. Our colocation facilities are built-out in the LA
Telecom Center at 530W 6th Street in downtown Los Angeles, and we are present on 5 floors
with 6 stand-alone datacenter suites. Each of our datacenter suites features independently
operated infrastructure including UPS Battery Backup Units, HVAC and CRAC cooling units, and
distribution routers. This compartmentalization of our resources limits risk and liabilities to only
specific groups of equipment, as opposed to wholesale outages.

Note: Our LA Network is also optimized for better speed to Asia/Europe/Australia.

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Backbones